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Bilingual Medical Receptionist – English/Spanish at EPIC Health - Exclusive Physicians | Integrated & Comprehensive | JobVerse
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Bilingual Medical Receptionist – English/Spanish
EPIC Health - Exclusive Physicians | Integrated & Comprehensive
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Bilingual Medical Receptionist – English/Spanish
Cicero, Illinois, United States of America
Full Time
1 day ago
$17 - $19 USD
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Key skills
Communication
About this role
Role Overview
Greet patients warmly, creating a sense of value and community.
Guide patients through check-in processes, including assisting with virtual tablets and addressing any questions or concerns.
Ensure a seamless guest flow by communicating effectively about walk-ins, schedule changes, or patient needs.
Troubleshoot patient issues and escalate concerns to the appropriate team members, such as the office manager, physician, or billing department.
Perform all opening and closing tasks for the front desk and lobby.
Communicate efficiently with team members to provide updates on patient arrivals, delays, or other on-site needs.
Requirements
At least 2 years in a customer service role.
Preferred previous experience in a medical office setting.
A patient-centered approach, ensuring every guest feels welcome and valued.
Bilingual in English & Spanish.
Strong verbal communication abilities.
Proficiency with computers and technology or the ability to quickly learn.
Exceptional organizational and multitasking skills.
Benefits
Competitive Pay – Your expertise matters, and we reward it.
Comprehensive Benefits – Health, vision, dental, disability, and life insurance.
401(k) Retirement Plan – Invest in your future.
Paid Time Off and Holiday Pay – Balance your career and personal life.
Professional Development – Expand your skills with ongoing training.
Supportive Work Environment – Join a team that’s committed to your success and well-being.
Apply Now
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