Patient and Family Advocacy Manager

Role Overview

• Work schedule: 100% FTE, full-time. Day shift, M-F 8:00 AM
• 4:30 PM. You will work 1415 E State St Clinic in Rockford, IL.

Requirements

• Bachelor’s degree in business administration, Health Care Administration, Nursing, Industrial Engineering or other health related field. Required
• Certification of successful completion of 40 hours or more of medical interpreter training in Spanish from a nationally recognized organization OR a degree in Medical Interpreting. Preferred
• Master’s degree in business administration, Health Care Administration, Nursing, Industrial Engineering or other health related field. Preferred
• Five (5) years of experience working in health care. Required
• Two (2) years of experience in developing and sustaining programs. Required
• Experience working with the public. Required
• Previous management experience. Required
• Experience working with the public in a clinical setting. Preferred
• Three (3) years of management experience in a healthcare environment, preferably focused on patient experience with a proven track record of success. Preferred

Benefits

• Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance
• Annual wellness reimbursement
• Opportunity for on-site day care through UW Health Kids
• Tuition reimbursement for career advancement--ask about our fully funded programs!
• Abundant career growth opportunities to nurture professional development
• Strong shared governance structure
• Commitment to employee voice