About this role
Role Overview
- Handling customer emails via a ticketing system
- Maintaining and following up with existing customers
- Phone support
- Managing customer records
Requirements
- Native German speaker
- Basic PC skills
- Fully equipped home office (desk, chair, internet, laptop or PC, headset with noise-cancelling)
- Motivation and commitment to perform
- Reliable high-speed internet connection
Benefits
- 100% Remote / Home office
- Working hours between 08:00 and 17:00 (German time)
- Up to 40 hours per week, Monday–Friday (weekends off)
- 20 vacation days + all German public holidays off
- Regular coaching sessions in various areas