Build and maintain compliance reporting across key areas focal areas and regulatory obligations.
Write and optimize SQL queries to extract, structure and analyse operational and compliance data
working closely with the Data and Analytics team.
Own and improve compliance-related triggers, automations and workflows within Zendesk to support proactive identification and management of compliance cases.
Support the development and maintenance of Tableau dashboards that provide real-time visibility into compliance metrics and operational performance.
Partner with Legal, Operations and Cx teams to translate regulatory requirements into actionable reporting and process improvements.
Help design and implement operational frameworks and processes that improve data quality and compliance tracking.
Contribute to continuous improvement initiatives that reduce compliance risk and improve the speed and accuracy of regulatory responses.
Document processes, SOPs and compliance workflows to build a repeatable and scalable compliance operations function.

1-2+ years of experience in analytics, operations, compliance or a data-driven role.
High proficiency in SQL
you can independently write queries to extract, manipulate and analyse data without relying on others.
Strong analytical and problem-solving skills
you're structured, logical and comfortable working with messy or incomplete data.
Familiarity with reporting and data visualisation tools (e.g. Tableau, Looker, Excel).
Strong attention to detail and a natural inclination towards accuracy and process discipline.
Effective communicator who can work cross-functionally and present data clearly to non-technical stakeholders.
Self-starter who thrives in fast-paced, ambiguous environments and is comfortable building from scratch

We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.
You’d be a part of a rapidly growing team of close to 200 with expertise across energy, technology, marketing, and operations.
Be part of a growing technology start-up that will shape the future of household and grid energy use.
Enjoy a lively, collaborative workspace at our buzzing Melbourne CBD headquarters in the heart of the city.
Flexible working hours with provision for regular work from home arrangements.
Equitable gender-neutral parental leave policies.
An external Employee Assistance Plan (EAP) for mental health support.
Competitive salary and share options in Amber.
Annual Learning & Development budget to support your personal growth.
Additional PTO between Xmas & New Year

Strategy & Operations Analyst

Key skills