Support the operational delivery and tracking of Ventures programs, including Founder Academy (FA) and Freelancer Academy (FLA)
Coordinate program workflows and timelines to ensure standardized smooth cohort execution
Support the modularization and stabilization of FA and FLA program delivery packages through a self-paced delivery model
Assist in piloting redesigned program models and capturing delivery learnings
Maintain operational coordination across program teams and stakeholders to foster strong cohesion and accountability
Establish operational rhythms, routines, and tracking mechanisms for Ventures teams
Track delivery milestones and ensure progress against program objectives
Identify operational bottlenecks and support teams in resolving them
Design and implement operational playbooks, templates, and standardized workflows
Assist in consolidating operational data for reporting and decision-making
Coordinate the tracking of learner and founder journeys across Ventures programs
Help structure and package operational data for leadership reporting

4-6 years of experience in a fast-paced, high-growth environment (e.g., tech, entrepreneurship, consulting, operations, strategy)
Proven track record of leading large-scale initiatives, assuming ownership, and delivering results in an Internal Controller capacity
Strong organizational and administrative skills with exceptional attention to detail
Strong technical and analytical ability to design and implement structured workflows, systems, data visualization and automations
Exceptional written and verbal communication skills, with the ability to influence stakeholders across different levels and document different projects progress
Ability to improve operational processes and reduce friction in workflows
Highly organized, detail-oriented, and able to manage multiple priorities in a dynamic environment.

Operations Specialist

Key skills