Account Manager – Team Leader

Role Overview

• Lead, mentor, and motivate a team of Account Managers to consistently achieve individual and team targets.
• Monitor team performance through KPIs, providing regular feedback, coaching, and performance improvement plans where needed.
• Oversee client relationship management, ensuring high levels of client satisfaction, retention, and engagement.
• Support team members in onboarding new clients, handling objections, and effectively presenting the company’s products and services.
• Act as the escalation point for complex client issues and ensure timely and professional resolution.
• Ensure full compliance with AML, KYC, and internal policies across all team activities.
• Maintain strong knowledge of the company’s products, trading platforms, and market conditions, ensuring the team is always up to date.

Requirements

• Proven experience in Account Management, Sales, or a similar client-facing role within financial services or online trading (mandatory)
• Previous experience in a leadership or supervisory role is highly preferred
• Strong sales-driven mindset with the ability to lead by example
• Solid understanding of financial markets and trading products
• Excellent communication, leadership, and interpersonal skills
• Fluency in English (additional languages will be considered an advantage)
• Ability to thrive in a fast-paced, performance-driven environment
• High level of professionalism, integrity, and work ethic
• Strong organizational and problem-solving skills

Benefits

• A dynamic and international working environment.
• Competitive salary and performance-based incentives and commissions
• Opportunities for career growth and professional development.
• Engaging team culture and supportive leadership.