Provide administrative support to key leaders within the Cigna Pharmacy Organization.
Act as a trusted resource and professional problem solver.
Execute on complex scheduling requests involving various leadership levels across the enterprise.
Build effective relationships and work closely with internal partners.
Handle travel arrangements for leaders and prepare and settle expense accounts.
Ensure seamless management of all plans and coordinate related arrangements.
Manage an effective calendaring system and enhance efficiencies.
Schedule and organize meetings including Microsoft Teams and conference calls as required.
Plan and coordinate on-boarding activities as needed.
Maintain and coordinate department distribution lists and SharePoint/file systems.
Order equipment and supplies using the portal supply system.
Manage department vendor payment activities, track and approve invoices, and assume responsibilities for travel and expense entry using Concur.
Requirements
8+ years of progressively responsible administrative, executive assistant, or project management experience.
Can work independently, exhibit sound judgement, and maintain confidential information.
Impeccable organizational skills with the ability to work in a very high-paced environment and manage multiple tasks.
Project management experience and comfort is a must.
Ability to anticipate issues, identifying potential problems and working to proactively prevent from developing and managing to the references of the leaders support.
Ability to ruthlessly prioritize critical tasks and remain composed and focused in stressful situations utilizing customer centricity skills.
Act with speed and decisiveness.
Ability to sum up a situation, gather the necessary information, ask the right questions and then deliver/act.
Expert level verbal and written communication skills.
Experience managing calendars, inclusive of setting up smaller to larger meetings with multiple cross enterprise teams. Outlook preferred.
Experience using meeting platforms i.e. WebEx.
Demonstrate flexibility to not only support direct leaders, but also other team members as required.
Ability to work in a virtual workforce and team environment.
Builds effective networks and relationships to best support leader and perform role.
Expert skills in Microsoft applications
Word, Outlook, PowerPoint and Excel with a willingness to learn advanced skills as appropriate.
Ability to troubleshoot technology issues in partnership with Technology partners.
Possess technical proficiencies with audio and voice equipment as well as mobile and desktop devices.