Medical Virtual Assistant – Front Desk, Patient Scheduling Support

Role Overview

• Answer a high volume of incoming calls and route them appropriately
• Provide excellent customer service and assist patients with inquiries
• Schedule and manage patient appointments
• Maintain and update the clinic calendar
• Run reports for leadership using the EMR system (Tebra)
• Help reduce workload for in-clinic staff by managing calls and scheduling

Requirements

• Experience in a medical front desk, scheduling, or call-heavy role
• Strong phone communication and customer service skills
• Ability to handle a high volume of calls efficiently and professionally
• Experience with EMR systems (Tebra experience is a plus)
• Highly organized with strong attention to detail
• Comfortable working in a fast-paced healthcare environment

Benefits

• Competitive salary commensurate with experience
• Opportunities for professional growth and development
• Work in a collaborative and supportive team environment
• Be part of a growing healthcare practice making a meaningful impact