Community Manager – Freelance

Role Overview

• Manage and moderate brand communities and social profiles (comments, inbox messages, and interactions)
• Identify real-time interaction opportunities (trends, conversations, and hot topics)
• Collaborate with creative and planning teams to develop and adapt content
• Monitor brand mentions and intervene in crisis management when necessary
• Support creator/influencer actions in interactions and social activations
• Ensure consistency in brand voice and adherence to brand guidelines

Requirements

• Degree in Marketing, Advertising, or a related field
• Previous experience as a Community Manager, preferably working with advertising or communication agencies
• Ability to act in real time and manage multiple demands
• Analytical skills to convert interactions into actionable insights
• Familiarity with monitoring tools (e.g., Sprinklr, Hootsuite, Buzzmonitor, etc.)
• Must have an active CNPJ (Brazilian company registration) and be available to start immediately for a freelance project of up to 6 months

Benefits

• Potential conversion to a CLT employment contract based on performance (CLT = Brazilian formal employment contract)
• Hybrid work arrangement with 2–3 days per week onsite at the agency in São Paulo
• Appreciation of personal identity with #NoDressCode