Key skills
AILeadershipCommunicationSales
About this role
Role Overview
- Manage the full sales cycle from discovery through contract close
- Develop deep expertise in Modulate and clearly communicate its CCaaS and traditional call centers.
- Identify and cultivate new prospects through research, industry networking, and conferences.
- Build relationships with decision-makers and champions within accounts.
- Support customers throughout their lifecycle and drive upsell and cross-sell opportunities
- Collaborate with the VP of Sales and leadership team to refine sales processes, collateral, and strategy.
- Travel periodically (typically 0–2 trips per month) to industry events and studio meetings
- Become an expert in our service offerings most relevant to CCaaS.
Requirements
- Experience selling AI products, transcription, deepfake detection, or CCaaS.
- Experience selling into CCaaS or strong or other industries that align tightly with Modulate’s ICP.
- Experience as a full-cycle AE. Ability to manage complex enterprise sales cycles and close strategic deals.
- Track record of selling deals in the $750k–$5M ARR range (or similar enterprise sales experience).
- Existing relationships or network within CCaaS is strongly preferred.
- Familiarity with sales tools such as Gong, HubSpot, AmpleMarket or LeadIQ.
- Experience working in early-stage startups (Seed through Series B preferred). AE’s that are used to having large support teams won’t succeed here at this stage.
- Strong communication, relationship-building, and strategic thinking skills.
- Ability to self-source pipeline.
Benefits
- Competitive salary + equity
- Full health, dental, and vision coverage
- Flexible PTO, with a strong culture of taking it
- Weekly team lunches with dietary accommodations
- Hybrid work: core in-office days with flexible remote options
- Regular leadership and industry learning sessions
- Support for career development and continued learning
- Up to 8 weeks work-from-anywhere policy
- A deeply inclusive, human-centered culture