Lead daily warehouse operations across receiving, stowing, picking, packing, and shipping
Manage and develop a team of 1–3 warehouse associates, including training, coaching, and performance management
Run daily standups and set clear priorities for the team
Own labor planning, task allocation, and workflow management throughout the day
Ensure a safe, organized, and high-performing warehouse environment
Step in and execute hands-on work as needed alongside your team
Design and improve fulfillment center processes, including stow strategies, receiving workflows, and pick paths
Optimize warehouse layout and space utilization to support growth
Identify operational bottlenecks and implement solutions to improve throughput and accuracy
Build and document standard operating procedures (SOPs) to drive consistency
Use data to track performance across key metrics (throughput, accuracy, inventory movement, labor efficiency)
Analyze trends to inform staffing, workflow improvements, and operational decisions
Partner with supply chain and leadership teams to improve system-level performance
Support development of dashboards and tracking tools for warehouse operations
Work closely with supply chain, logistics, finance, and field operations teams to align on priorities
Communicate operational updates, challenges, and improvements to leadership
Act as a key connector between warehouse execution and broader business strategy

Bachelor’s degree required
0–2 years of experience in operations, supply chain, logistics, or a related field (internships included)
Strong proficiency in spreadsheets and comfort working with data
Interest in warehouse operations, process improvement, and team leadership
Ability to lift and move materials and work on your feet in a fulfillment center environment
Comfortable using hand tools and ladders safely
Ability to work onsite at our Long Island City Fulfillment Center

Fulfillment Center Operations Lead

Key skills