ANALYSIS: You work with our clients to analyze their existing processes and identify areas for improvement in aftersales controlling.
DEVELOPMENT: You capture requirements, translate them into clear specifications for our software, and actively contribute to its further development.
IMPLEMENTATION SUPPORT: You support our clients during the rollout of our software solutions — from the initial workshop to successful employee training.
SUPPORT: You assist clients with questions or challenges and ensure our solutions run smoothly in day-to-day operations.
TEAMWORK: You collaborate closely with our development team and bring your ideas directly into product design.

A degree in Business Administration (BWL) or a comparable qualification — a strong commercial background is essential
Several years of practical experience in controlling at a car dealership or in service management — this is a must
Very good MS Office skills; ideally you also have experience with databases or at least technical understanding and a willingness to learn
You work in a structured way, communicate clearly and are a true team player — even when things get busy

A fair, negotiable and attractive salary
A secure, varied workplace with comprehensive IT equipment
At least 31 days of annual leave (30 days + your birthday) — additionally we offer one extra day off for each dependent minor child, as family-friendliness is important to us
Partial possibility for remote work
Flexible working hours
Room for your own ideas and the opportunity to help shape the product
A positive working atmosphere in a highly motivated team
A mid-sized company with short decision-making paths
Training and development opportunities
Company pension scheme (occupational pension)
Employee bike program (JobRad)
Access to Corporate Benefits
Regular team events
Free on-site drinks

Aftersales Controller, Automotive Retail

Key skills