Guide clients in leveraging WhatsApp as a strategic performance channel and integrating it into their growth strategy.
Build and maintain strong, trust-based relationships, serving as the voice of the client within our organization.
Lead clients toward achieving measurable success on WhatsApp.
Analyze client performance data to develop tailored success strategies for different industries, verticals, and use cases.
Transform client use cases into actionable growth strategies, driving measurable results through WhatsApp.

Solid professional knowledge on the theoretical level
Open mind to listen and learn (from Seniors and other sources)
Robust confidence level but far away from being arrogant (Learn-it-all mindset instead of I-Know-it-all)
Taking responsibility for every task you do (and seek proactively help if a task is too hard or complex)
Working every day to reach the skill-level of a senior ASAP
Seek and recognise opportunities for self-growth, team-growth and take action
Real domain expert down to the roots: State of the art knowledge and real experience in almost all aspects your professional area
Open mind to listen and learn but also to give back knowledge to the organization
Taking responsibility of entire product/projects/initiatives
Able to create a strategy or parts of it
Scalable mindset and knowledge how to design/build scalable solutions/processes
Knowing the difference between real knowledge/understanding and Dunning-Kruger
Awareness about the difference between knowledge/skills and real experience

Client Manager

About this role