Product Owner

Role Overview

• Collaborate with the Product Manager to understand and support the product vision, roadmap, and growth opportunities.
• Maintain a clear, prioritised backlog that aligns with business objectives and customer needs.
• Work closely with cross-functional teams (e.g., marketing, support, and leadership) to gather requirements, validate ideas, and ensure alignment with business goals.
• Translate product and business requirements into detailed and clear user stories, acceptance criteria, and functional specifications that guide development.
• Make trade-off decisions between possible and desirable, which requires a good sense of what is technically feasible.
• Prioritise the product backlog based on stakeholder input, customer feedback, and strategic goals.
• Continuously refine and adjust priorities to align with evolving business needs and customer demands.
• Have the ability to say “no”, and have people be okay with it.
• Advocate for the end-user by understanding customer needs, collecting feedback, and ensuring that solutions deliver value and drive customer satisfaction.
• Have the capability to take a step back and think about the user experience, and how key assumptions could be built differently.
• Work with engineering teams to plan work, ensure clarity of requirements, and remove blockers to keep the team on track.
• Participate actively in team meetings, including planning, daily stand-ups, reviews, and retrospectives.
• Have experience and comfort in building and influencing relationships across disparate teams and groups.
• Review and approve deliverables to ensure they meet acceptance criteria and high standards of quality.
• Conduct user acceptance testing and verify that completed work meets business requirements.
• Track and analyse key product metrics, feeding back data to improve functionality and user experience.
• Collaborate on experiments and A/B testing as needed to validate hypotheses.
• Coordinate and support product releases, including beta testing, launch planning, and go-to-market strategies, working closely with marketing and support teams.
• Engage with customers to understand their challenges, and perform customer-facing product demos.

Requirements

• A bachelors degree or equivalent vocational qualification with minimum 2:1 result or similar
• Knowledge of the Atlassian ecosystem, in particular Jira and Confluence.
• At least 1 years experience as a Product Owner, Business Analyst or similar.
• Experience in SaaS is preferred.
• Certified Scrum Product Owner or equivalent certification.
• Proven track record of translating product strategies into impactful user stories and well-defined requirements.
• Familiarity with A/B testing, data analytics tools, and user research methodologies.
• Strong understanding of Agile methodologies, especially Scrum and Kanban.
• Experience in UI/UX principles
• Excellent communication, presentation, and interpersonal skills, with an ability to work collaboratively across teams.
• Analytical mindset, with experience in using data to drive decisions and prioritise effectively.
• Strong problem-solving skills, with a proactive approach to addressing challenges.
• Understanding of software development principles and the technical skills to communicate effectively with development teams.

Benefits

• 25 days’ holiday (excluding bank holidays which are taken in addition)
• Private Healthcare
• Dental insurance
• Enhanced Maternity & Paternity plans
• Dedicated ongoing training plan and budget
• Flexible working hours and environment
• Access to the Electric Car Scheme
• Cycle to Work Scheme
• Pension Scheme
• High spec. machine and access to virtual test lab
• Onsite gym, showers, yoga lessons and more.
• Regular company-wide events, team social events, including Hackathons and competitions.