Senior Product Manager – Interactions

Role Overview

• Drive and execute the strategies for the Blip Platform and its SaaS solutions, aligned with Blip’s business vision.
• Lead Product Discovery and Product Delivery processes with excellence, prioritizing high-impact initiatives. This includes market research and deep user understanding, as well as planning and launching new features together with stakeholders, designers and tech leads.
• Define and monitor product metrics to identify opportunities to improve user experience and customer satisfaction, making data-driven decisions to iteratively and continuously improve the product.
• Work closely with multidisciplinary teams — Engineering, UX/Design, Data, AI, Marketing, Sales and Customer Success — ensuring alignment across all areas and consistently delivering value to users; serve as the product focal point for other teams.
• Participate in all team ceremonies, supporting the team throughout development. Identify and raise risks and blockers to ensure key results and objectives are achieved.
• Stay up to date on market trends in customer experience, conversational AI and support tools. Monitor emerging technologies and competitor activity in the conversational platforms sector, anticipating opportunities to innovate and differentiate Blip.

Requirements

• Advanced/Fluent English.
• Strong, proven experience in Product Management, with hands-on experience managing digital products.
• Solid experience with Discovery and Delivery processes.
• Experience in product management and agile methodologies, working in multidisciplinary teams (squads).
• Experience with product analytics tools such as Google Analytics, Mixpanel or Amplitude.
• Basic knowledge of and personal or professional experience with AI.
• Genuine curiosity and a continuous learning mindset.
• Results-oriented, with strong experience making data-driven decisions.
• Leadership mindset, with the ability to challenge and negotiate.
• Resilience and a collaborative outlook.

Benefits

• Flexible Hours: More autonomy to organize your schedule with balance and responsibility.
• Flexible Work Models: Remote, hybrid or on-site, according to the needs of the role.
• No Dress Code: Freedom to be yourself, without formalities.
• Home Office Allowance & Blip Setup: Financial support to set up (or improve) your remote workspace.
• Birthday Day Off: One paid day off during your birthday month to celebrate as you wish.
• Blip Recharge: 5 paid days off per year for roles without time-clock registration, designed to help balance workload.
• Meal or Food Allowance: R$ 1,144.00 per month, no deductions, credited during vacations and leave.
• Transportation Allowance: Available as needed for commuting.
• Wellhub (Gympass): Access to gyms, wellness apps and physical activities, also available for dependents.
• SESC Partnership: Access to culture, leisure, sports, hotels, holiday camps and more.
• Health Insurance (Amil): National coverage, private room for you and your dependents, with only co-payment deductions.
• Dental Plan: National coverage for you and your dependents, with three plan options and full coverage of the chosen plan’s cost.
• Conexa Saúde: Online psychological counseling platform.
• Life Insurance: Coverage equal to 24 times your monthly salary.
• Extended Maternity Leave: 180 days to support the start of this new phase.
• Extended Paternity Leave: 30 days to be present and strengthen bonds.
• Childcare Assistance: Reimbursement of R$ 676.81 for children up to 2 years old and R$ 592.21 for children up to 5 years old.
• Assistance for Dependents with Disabilities: Support of R$ 846.02 for children with disabilities or neurodiversity.
• Educational Incentives: Partnerships with higher education institutions and language schools.
• ICP – Short-Term Incentive: Financial recognition tied to Blip’s goals.
• Your Name Matters: Reimbursement of up to R$250.00 for expenses related to first name and/or gender marker change, supporting inclusion and respect for identity.