Product Manager – Aseptic Packaging

Role Overview

• Support RSMs during customer presentations, product demonstrations, and technical discussions
• Identify and qualify potential customers through market research, networking, and industry outreach
• Participate in critical customer Factory Acceptance Tests (FATs) to support the customer experience and ensure technical accuracy
• Attend industry trade shows, conferences, and seminars as required to promote Aseptic packaging solutions and gather market intelligence
• Maintain expert-level knowledge of aseptic filling and sterile processing product lines
• Maintain full visibility and engagement with every active aseptic sales opportunity
• Review customer User Requirement Specifications (URS) and confirm that third party proposals accurately address all requirements
• Ensure Salesforce is updated with accurate opportunity notes, next steps, and customer communication details
• Document all quote requests in Salesforce to track timely delivery and follow-up
• Monitor opportunity dashboards to ensure accuracy and identify any risks or delays
• Maintain up-to-date tracking of all open aseptic orders, including project timelines, milestones, and FAT scheduling
• Participate in project meetings with customers to support communication, manage expectations, and address technical or timeline concerns
• Work with customers and third party project teams to obtain outstanding information, approvals, or deliverables
• Identify schedule risks early and collaborate with both internal and external stakeholders to resolve issues
• Collaborate closely with After‑Sales Service to stay informed about any ongoing service or support issues related to installations
• Provide product training and technical updates to RSMs as new features, models, or updates become available
• Gather field feedback and communicate it to suppliers for continuous product improvement
• Assist with competitive analysis and market insights to support strategy and forecasting

Requirements

• Bachelor’s degree in Engineering, Life Sciences, Business, or related field (or equivalent experience)
• 5+ years experience in sterile pharmaceutical manufacturing equipment, aseptic filling systems, or related technical fields strongly preferred
• Strong understanding of GMP, aseptic processing principles, and pharmaceutical equipment validation processes
• Excellent communication, presentation, and organizational skills
• Ability to travel domestically and internationally for customer visits, FATs, and trade shows
• Proficiency with CRM tools, preferably Salesforce.
• Technical aptitude and the ability to translate complex concepts into customer-friendly explanations
• Strong project coordination and multitasking skills
• Customer-focused mindset with a proactive, solution-oriented approach
• High attention to detail and accuracy in documentation and communication
• Ability to work independently while maintaining alignment with cross‑functional teams
• Ability to travel in Europe and North America as needed estimated at 40-60%

Benefits

• Health insurance
• Paid time off
• Life insurance
• Retirement savings plan with a company match
• No waiting period for benefits