LIMS Systems Engineer

Role Overview

• Ensure stable day to day operation of the LabWare LIMS platform supporting laboratory and business processes.
• Monitor system performance and proactively resolve incidents affecting laboratory operations or order processing.
• Identify and remove operational impediments that may impact timely order execution and customer delivery.
• Support release management, change control, and system availability in line with business requirements.
• Act as the primary technical expert for LabWare LIMS process flows, business logic, configuration, and code.
• Investigate and resolve system issues related to performance, integration, and workflow execution.
• Design and implement technical enhancements to improve efficiency, scalability, and reliability.
• Translate complex laboratory and operational requirements into robust technical solutions.
• Partner closely with Quality, Laboratory Operations, Customer Experience, Data Governance, and Analytics teams.
• Ensure operational readiness through effective documentation, incident handling, and stakeholder communication.
• Support cross functional initiatives that improve end to end laboratory digital workflows.
• Drive continuous improvement through workflow automation and system optimization.
• Support instrument, platform, and sequencing integrations within the LIMS environment.
• Apply best practices in secure coding, data integrity, observability, and technical governance.
• Contribute to long term platform development aligned with business strategy and regulatory expectations.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field.
• Proven experience working with LabWare LIMS administration, configuration, or development.
• Strong understanding of laboratory workflows and enterprise system support.
• Experience in troubleshooting system performance and production incidents.
• Knowledge of SQL, system integrations, and structured technical documentation.
• Experience in regulated laboratory or life sciences environments.
• Familiarity with sequencing integrations and laboratory instrumentation connectivity.
• Understanding of compliance requirements related to laboratory systems and data governance.
• Strong analytical and problem solving skills
• Ability to work across technical and non technical teams
• High ownership and operational discipline
• Strong communication and documentation capability
• Continuous improvement mindset

Tech Stack

• SQL