Lead pre-sales activities including solution demonstrations, requirement gathering, and proposal development for pharmaceutical bioanalytical clients
Support product readiness initiatives by collecting client feedback and identifying implementation challenges
Develop and execute validation documentation (IQ/OQ/PQ…) in compliance with GxP-requirements and industry standards
Manage end-to-end project delivery from kick-off through go-live, coordinating cross-functional teams to ensure on-time execution within scope and budget
Serve as primary client interface throughout project lifecycle, managing expectations, gathering requirements, and ensuring stakeholder alignment
Create implementation materials, training documentation, and support resources to facilitate successful customer onboarding
Requirements
3-5 years’ experience in pharmaceutical/CRO environment with strong understanding of bioanalytical workflows (LC-MS/MS, immunoassays, chromatography)