Run management rituals (weekly planning, dailies, and retrospectives)
Structure and maintain client-specific backlogs
Monitor squad capacity and allocation
Ensure visibility through dashboards
Manage risks, bottlenecks, and dependencies
Track delivery SLAs
Ensure standardization and consistency of outputs
Conduct quality audits
Develop and evolve operational playbooks
Support squads in prioritization and execution
Lead governance meetings with clients
Prepare monthly executive reports
Monitor satisfaction and NPS
Ensure alignment between expectations and delivery
Control contracted scope versus delivered
Identify upsell opportunities and new projects
Support proposal development
Support organizational diagnostics
Design initiatives for culture, performance, and development (Training & Development
T&D)
Support leadership and onboarding programs
Facilitate strategic discussions with clients
Track performance and culture indicators
Support evaluation cycles
Turn data into actionable insights

HR Projects Consultant – PMO

Key skills