About this role

Manage and mentor a regional team of 5-10 Technical Account Managers, providing technical oversight of engagement deliverables and professional development.
Analyze platform adoption trends and utilization data to identify and mitigate renewal risks for license and success plan subscriptions.
Direct the resolution of major technical incidents by managing executive-level communications and expectations between the customer and internal teams.
Coordinate with sales departments to identify and technically qualify expansion opportunities for Axonius products within existing customer environments.

7+ years of experience as a Technical Account Manager, Solutions Engineer, or a related customer-facing technical role.
3+ years of experience directly managing technical customer-facing teams.
Proven experience managing technical security engagements for large-scale, complex distributed systems.
Documented ability to present technical roadmaps and status reports to Senior-level customer stakeholders.

Manager, Technical Account Management

Key skills