About this role
Role Overview
- Performs general administrative tasks such as handling the mail, typing, and maintenance of filing systems
- Responsible for processing copayment requests for patients, pharmacies, and/or physicians
- Liaise with Program managers to ensure copayment KPIs are met
- Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
- Liaise with 3rd party payment administrator for accurate electronic payment processing
- Establishes and maintains office files, makes appointments, and arranges meeting rooms
- Compiles information from various sources for reports
- Audits and maintains various reports for errors and corrections
- Updates and maintains business information via computer or department files
- Assists with various scheduled and unscheduled projects
- Drafts and types correspondence and/or presentations for internal and external contacts
- Responsible for managing multiple projects across departments
- Interacts frequently with inter-departmental associates and management
- Maintains and promotes positive and professional working relationships
- Complies with all appropriate policies and procedures
Requirements
- Post-secondary education in a related field
- 3-5 years’ experience in an administrative role in a pharmaceutical setting
- Ability to communicate effectively both orally and in writing
- Strong interpersonal, analytical, and mathematical skills
- Strong organizational skills; attention to detail
- Ability to resolve issues quickly and efficiently
- Strong knowledge of Microsoft Word, Excel, Power Point and Outlook
- Ability to implement processes resulting in satisfactory audit practices
- Ability to consistently meet deadlines
- Excellent problem-solving skills
Benefits
- Compensation, benefits, and resources that enable a highly inclusive culture
- Traditional offerings like medical, dental, and vision care
- A comprehensive suite of benefits that focus on physical, emotional, financial, and social aspects of wellness
- Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support
- Behavioral health solutions, paid parental leave, and paid caregiver leave
- Variety of training programs, professional development resources, mentorship programs, employee resource groups, volunteer activities