Administration & Co-Pay Assistant – Bilingual, French

Role Overview

• Perform general administrative tasks such as handling the mail, typing, and maintenance of filing systems for the program
• Responsible for processing copayment requests for patients, pharmacies and/or physicians
• Liaise with Program managers to ensure copayment KPIs are met
• Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
• Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
• Establish and maintain office files, make appointments and arrange meeting rooms as required
• Compile information from various sources and utilize the information for uses such as generating reports
• Audit and maintain various reports specific to business location by checking for errors, inconsistencies or discrepancies; make corrections and notify appropriate personnel of modifications
• Update and maintain pertinent business information via computer or department files
• Assist with a variety of scheduled and unscheduled projects occurring in the department at any given time
• Draft and type correspondence and/or presentations to be sent to internal and external contacts
• Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required
• Interact frequently with inter-departmental associates and management for the purpose of resolving workload issues
• Maintain and promote positive and professional working relationships with associates and management
• Comply with all appropriate policies, procedures, safety rules and regulations
• Responsible to report all Adverse Events to the assigned units/departments

Requirements

• Post-secondary education in a related field
• 3-5 years experience in an administrative role in a pharmaceutical setting
• Bilingual, French/English required
• Strong analytical and mathematical skills
• Strong organizational skills; attention to detail
• Ability to resolve issues quickly and efficiently
• Proficient in Microsoft Word, Excel, Power Point and Outlook
• Proven accuracy when processing large amounts of data

Benefits

• health insurance
• dental care
• vision care
• backup dependent care
• adoption assistance
• infertility coverage
• family building support
• behavioral health solutions
• paid parental leave
• paid caregiver leave
• training programs
• professional development resources
• mentorship programs
• employee resource groups
• volunteer activities