Homecare Manager

Role Overview

• Direct the overall operations and provide direction and guidance to the branch staff in scheduling and performing home care support client services.
• Oversee the development and execution of client care plans and ensure that all services are performed efficiently and effectively, in accordance with established quality standards, company policies and procedures, and applicable state and federal regulations.
• Intervene, as necessary, to resolve problems and ensure that all client service requirements are met.
• Plan, organize, direct, and evaluate operations to ensure the provision of adequate and appropriate care and services
• Manage the daily activities and administrative functions, including client/employee scheduling, personnel management, payroll processing, billing preparation, and records maintenance.
• Direct and participate in the recruitment, orientation, training, and retention of branch staff and coordinate the design and implementation of staff education.
• Ensure compliance with the company's human resources policies and practices and all related regulatory requirements.
• Participate in the development and implementation of the objectives, strategies, and initiatives for client census/revenue growth and business development and in the execution of related sales and marketing plans.
• Develop and maintain relationships with state and county referral agencies to promote programs and services and expand its client base.
• Ensure staff education, evaluations, and availability of applicable regulations to all agency staff, including contractual providers.
• Performed other tasks and job duties as assigned and needed.

Requirements

• Three to five years in home care & community-based services.
• Experience in a healthcare or corporate environment is preferred.
• Satisfactory criminal background check
• Self-directed with the ability to work with little supervision
• Accepts performance-based criticism and direction.
• Meets attendance requirements as established by the Supervisor
• Work a flexible schedule, including on-call rotating weekends.
• Must Be Reliable, Outgoing, and have good Customer Service skills.
• Must be over the age of 18, have a Valid Driver's License, and be able to clear a Criminal Background Check (7-10 years) and Drug Screen.
• Must be able to deal with confidential material/documents with discretion and confidentiality.
• Must be willing to be on-call.

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance
• Paid Orientation
• Paid Training