Ability to handle claims from ‘cradle to grave’
Attention to detail and the ability to provide quality interactions with stakeholders, clients and customers to the high standards required by our business
Excellent customer service skills.
Strong organisational skills and the ability to prioritise your workload.
Ability to work to system driven SLAs and workflows.
Strong communication skills
both written and oral.
Comfortable working in a fluid role in a fast paced environment

Minimum of 5 years of experience in general liability claims
A background working in a similar role or for an Insurer within a Liability Claims team or working within the Loss Adjusting/ Legal field managing Liability claims
Experienced at managing your own caseload of EL/PL with a hands-on approach also within a technical capacity
Industry qualifications preferred or a desire to work towards.
Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
Curious and motivated by problem solving and questioning the status quo
Desire to engage in learning opportunities and continuous professional development
Willingness to travel for client and claims needs

Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
Generous family leave policy after 8 months of continuous work
Work from anywhere to facilitate your work life balance
Apple laptop, large second monitor, and other quality-of-life equipment you may want.
Technology is something that should make your life easier, not harder!
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
Work toward reducing and eliminating all the administrative work from an adjuster role
Foster a culture of empathy, transparency, and empowerment in a remote-first environment

General Liability Claims Adjuster

Key skills