Revenue Operations Manager

Role Overview

• Act as the primary operations partner to Marketing and Sales Development / Business Development leadership
• Translate go-to-market strategy into clear workflows, automation, and reporting for demand gen and outbound teams
• Document processes and provide hands-on training to enable the Marketing and Sales Development teams
• Own marketing operations across campaign setup, automation, audience segmentation, and attribution
• Build and maintain marketing nurture programs
• Ensure clean lead and account management, including scoring, routing, enrichment, and governance
• Partner with demand generation to evaluate performance across funnel conversion, CAC, ROI, and pipeline contribution
• Design and operationalize the marketing-to-SDR handoff so every lead or account is prioritized, contextualized, and actionable
• Own SDR workflows in Hubspot, including routing rules (round-robin, territory based, account based), SLAs, sequences, and execution frameworks
• Enable outbound motions by supporting the team with workflows, training, and tooling
• Build reporting that tracks inbound responsiveness, SDR activity, conversion rates, and outbound pipeline impact
• Own reporting and analytics for: Marketing-sourced and influenced pipeline, SDR-driven outbound pipeline, Funnel conversion from MQL/MQA through Closed Won, Account engagement and intent signals
• Create dashboards and lightweight operating cadences that answer: what’s working, what’s not, and where to focus next
• Design and maintain scalable workflows and data pipelines across Hubspot, and SDR tools
• Ensure data quality, consistency, and trust in early-stage GTM systems
• Identify opportunities to automate manual work and introduce lightweight intelligence (rules-based or AI-assisted) into workflows

Requirements

• 5+ years of experience in Marketing Operations, Growth Operations, Revenue Operations, or SDR Operations within a B2B SaaS or early-stage environment
• Deep, hands-on experience with Hubspot and Salesforce
• Strong understanding of demand generation, lifecycle marketing, and sales development motions
• Experience supporting SDR/BDR teams, including routing, engagement tools, SLAs, and performance reporting
• Highly analytical and comfortable working with funnel metrics, attribution, and imperfect early-stage data
• Systems-minded operator who enjoys building from ambiguity and iterating quickly
• Clear communicator who can partner effectively with Marketing and Sales leadership
• Strong ownership mindset with a bias toward execution over process for process’ sake
• Must be able to work hours skewed toward Eastern Standard Time to collaborate with US-based teams

Benefits

• practical ownership and the ability to drive and make a difference in our GTM strategy
• opportunity to work closely with leadership
• direct impact on HeyMarvin’s business outcomes