Serve as primary and secondary point of contact for client engagements, building and maintaining strong, long-term partnership
Lead stakeholder meetings, presentations, and status reporting to ensure transparency, alignment, and client satisfaction
Identify growth opportunities within existing accounts and support business development efforts with prospective clients
Develop and manage internal project work plans, ensuring alignment across functional teams and adherence to timelines and budgets
Monitor deliverables to ensure quality, compliance, and alignment with contractual and organizational standards
Analyze risks and develop proactive solutions to mitigate issues while continuously improving processes and operational efficiency
Lead, mentor, and develop staff, including performance management, coaching, and hiring decisions
Oversee proposal development, including research, financial analysis, and content creation to support new business acquisition
Serve as a subject matter expert and internal consultant, supporting cross-functional initiatives, training programs, and organizational growth

Bachelor's degree or 9 years’ experience required; master's degree preferred
7-9 years prior supervisory experience required
Demonstrated financial and business management experience required
Finance and accounting systems experience preferred
Knowledge of Medicaid programs and experience with state government required
Experience in long term care and disability services is a plus. Substantial professional experience in a related field may be considered in lieu of formal degree.

Account Manager

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