Client Systems Administrator – Web and Server Services

Role Overview

• Install, configure, and maintain Epic web and server-based client components
• Support IIS-hosted Epic services, middleware, and certificate management
• Monitor system performance, availability, and reliability
• Troubleshoot server-side issues impacting Epic access and session stability
• Plan and execute Epic client and web services upgrades
• Participate in integrated testing and user acceptance testing
• Provide Tier 2/3 escalation support for Epic client issues
• Collaborate with Epic application, infrastructure, network, and security teams
• Maintain technical documentation, runbooks, and configuration standards
• Ensure compliance with HIPAA, IT security, and audit requirements
• Support SSO, MFA, Active Directory, and certificate-based authentication

Requirements

• Epic Client Systems Administrator (ECSA) certification
• 3+ years of IT systems administration experience
• Experience supporting Epic client web services
• Strong knowledge of Windows Server, IIS, Active Directory, DNS
• Experience with certificates, authentication, and load-balanced web services
• Strong troubleshooting skills in enterprise environments
• Bachelor’s degree in Information Technology, Computer Science, or related field preferred

Tech Stack

• DNS

Benefits

• For salaried positions, this role may also be eligible for an annual performance bonus.
• Additional benefits and perks may also be available, depending on the position and employment terms.
• Professional development opportunities