Collaborate cross-functionally with product, engineering, reliability, customer service, supply chain, logistics, manufacturing and production teams to plan and execute the detailed development, implementation and support of new hardware products.
Define objectives, deliverables & metrics for projects with clear exit criteria for each program phase to meet schedule, cost, quality and capacity targets. Run internal operations and production readiness meetings.
Plan projects & programs, track progress, communicate status and escalate issues, leading risk management and problem-solving as appropriate throughout the program lifecycle.
Drive program review meetings, partnering with cross-functional program managers to provide concise and actionable status updates, solicit critical input, and communicate risks.
Develop & improve processes for supply chain, manufacturing and quality, ensuring operations deliverables are completed on time for successful project outcomes.
Coordinate & prioritize post-ramp qualification and sustaining activities including product improvements, international expansion, transition to and from contract manufacturers, engineering builds, system-level testing, ECO implementation, and end-of-life planning.

Functional understanding of manufacturing, quality, supply chain, engineering and change management throughout the product development lifecycle
Strong electro-mechanical program management background, preferably with consumer and industrial electronics
Excellent problem-solving, critical thinking, organizational, communication and leadership skills
Analytical approach to drive recommendations based on data, identifying or developing tools to coordinate and track project progress
Willingness to work outside the scope of your role to cover gaps in ownership
Ability to remain flexible, calm and creative in the face of uncertainty and change

Hardware Operations Program Manager

Key skills