About this role

Collaborate with our Nation’s Public Safety agencies to understand their needs and develop tailored drone solutions as a trusted expert and integral member of the Mid-Markets Accounts Team.
Conduct product demonstrations and ensure the smooth integration of technology into customer agency operations and existing data management systems.
Assist with the coordination, and provide technical support, for “early access” pilot programs of Skydio products.
Gather and analyze customer feedback to inform product improvements and enhancements.
Work closely with cross-functional teams to support the development and execution of customer projects, including the development of Customer Success Plans

Strong understanding of drone technology, public safety sUAS operations, and regulatory compliance.
Excellent problem-solving skills and ability to think critically in high-pressure situations.
Exceptional communication skills, both written and verbal, with the ability to build relationships with clients.
Ability to travel 50-75% of the time.
Ability to lift 60 lbs unaided
FAA Part 107 Certificate

Solutions Engineer – Public Safety

Key skills