Architect and unify Marketing, New Business, and Customer Growth systems into a frictionless Revenue System across both SLG and PLG funnels
Own the technical management and strategic development of HubSpot as our central GTM system of record, integrating it seamlessly with support, routing, product marketing, billing and other tools
Act as the ultimate custodian of GTM data quality, defining strict intake controls, resolving integration debt, and implementing continuous governance processes
Research, develop, and safely embed AI workflows and integration tools to improve commercial team efficiency and solve structural data hygiene challenges
Build advanced reports within the CRM and partner with the BI team to leverage warehousing for deep insights, forecasting models, and planning scenarios
Act as a reliable support mechanism for Commercial team members, a trusted advisor to Commercial leadership and translate complex data patterns into clear, actionable recommendations that drive measurable business outcomes
Assume technical management of the Revenue System and complete mapping of system and process architectures, identifying initial considerations on areas for improvement
Establish operational workflows for the PLG funnel alongside the existing SLG funnel
Take ownership of ad-hoc commercial reporting and establish strong feedback loops with Marketing, New Business, and Customer Growth teams
Successfully deploy targeted AI-driven services, enrichment and orchestration workflows to automate manual processes and deliver quantifiable efficiency gains for commercial teams
Partner with the BI team to optimise data activation approaches and improve cross-system insight formation
Achieve a unified, highly adopted Revenue System demonstrating a continuous improvement in commercial efficiency, data quality and minimised variance between weighted pipeline value and booked revenue
Requirements
At least 4 years of dedicated Revenue Operations experience within a complex, scaling B2B SaaS environment
GTM Stack Mastery: Deep administrative expertise in HubSpot (CRM, Marketing, Customer Success), including advanced workflows, custom objects, and bidirectional data synchronisation
Must have practical experience working with Stripe, Intercom, Chili Piper, integration tools such as Make or n8n, and AI agents or tools
Comprehensive understanding of operational workflows, lifecycle stages, scoring, and metrics for both SLG and PLG SaaS business models
Demonstrable experience in taking a critical but growth-oriented approach to applying AI to commercial operations to drive efficiency and growth
Competence in SQL, advanced spreadsheet modelling, and the ability to work comfortably alongside data engineering/BI teams
BSc or further qualification in Business, Economics, Finance, IT or a similar discipline; or alternative forms of qualifications that demonstrate quantitative ability and systems thinking.
Tech Stack
SQL
Benefits
Competitive Salary + Company Equity Scheme
Remote-First Flexible Working
Private Health and Dental Insurance (with the option to add dependants)
Pension Scheme (company contributions increasing with tenure)
Group Life Assurance of 4 x Salary
27 days Paid Holiday (plus bank holidays)
£500 Personal Growth fund
£200 Remote Working fund
Flexible Bank Holidays + Unlimited Unpaid Holidays