Senior People & Culture Operations Co-ordinator

Role Overview

• Deliver operational support across the full employee lifecycle (joiners, movers, leavers)
• Act as a key point of contact for P&C operations in Oxford
• Prepare and issue employee documentation, including contracts, offer letters and employee correspondence
• Maintain and update employee records within the HRMS (including internal moves, contractual changes and personal data updates), ensuring high levels of accuracy and data integrity
• Partner with internal teams (IT, Finance, Talent Acquisition, Reward & Benefits) to support onboarding and offboarding processes
• Support local operational processes such as absence management and hybrid working
• Coordinate and prepare monthly payroll inputs for Oxford, Aurora’s largest payroll population
• Collate and validate data including salary changes, bonuses, statutory payments and leavers
• Carry out pre-payroll checks to ensure accuracy and completeness
• Work with Reward & Benefits and Finance to resolve discrepancies and support payroll timelines
• Respond to payroll queries and support ongoing process improvements
• Support and coordinate UK immigration processes, including sponsorship and right-to-work checks
• Maintain accurate immigration records and trackers
• Work with external providers and internal stakeholders to support employee mobility
• Keep up to date with regulatory requirements and support implementation of changes
• Support P&C Business Partners with ER case administration and documentation
• Maintain accurate and compliant records across employee cases
• Maintain and improve P&C operations documentation and process guidance
• Identify opportunities to improve efficiency and consistency
• Contribute to operational projects, including system enhancements and process redesign
• Ensure high levels of data accuracy across HR systems and employee records
• Carry out regular checks and audits to maintain data integrity and compliance
• Support adherence to internal controls, audit requirements, UK employment law and GDPR

Requirements

• Experience in HR / People Operations in a fast-paced environment
• Strong understanding of employee lifecycle processes
• Experience working with HR systems (SAP SuccessFactors advantageous)
• High attention to detail and commitment to data accuracy
• Strong organisational skills and ability to manage multiple priorities
• Comfortable working in a hands-on, operational role
• Ability to handle sensitive and confidential information
• Exposure to payroll processes or coordination (Desirable)
• Experience supporting immigration or global mobility processes (Desirable)
• Experience in a multi-country or global organisation (Desirable)
• Strong Excel skills (Desirable)

Benefits

• Private Medical Insurance
• Dental Insurance
• Parental Support
• Salary-Exchange Pension
• Employee Assistance Programme (EAP)
• Local Oxford Discounts
• Cycle-to-work Scheme
• Flu Jabs