Act as the primary point of contact between clients and internal teams to ensure alignment and clarity of mandates.
Facilitate requirements-gathering workshops and translate business needs into clear, detailed user stories.
Create, prioritize and maintain a transparent product backlog aligned with business objectives.
Support clients in their digital transformation and eCommerce strategy.
Work closely with strategy, business and technical teams to deliver high-quality solutions.
Document and model client systems while identifying new business opportunities.

Minimum 5 years of experience as a Product Manager, ideally in an eCommerce environment.
Strong experience with eCommerce platforms (Magento, Shopify, etc.) and related systems (ERP, DAM, etc.).
Proficiency in French and English, both spoken and written (you will work in both languages with our clients).
Excellent workshop facilitation and stakeholder management skills.
Outstanding communication skills, with the ability to adapt messaging to technical and non-technical audiences.
Strong ability to ask the right questions to structure and clarify eCommerce vision and strategy.
Solid knowledge of business analysis techniques and documentation practices.
Deep understanding of e-business challenges, strategies and best practices.
Experience in modelling business processes and eCommerce business rules.
Proven experience in an Agile environment (Scrum framework).
Professional Scrum Product Owner (PSPO) certification – a significant asset.
A technical background or experience in business analysis is considered a major plus.

Access to health insurance partially paid by the employer (coverage for you and your family).
Vacation and floater days to rest.
Right-to-disconnect policy to promote work–life balance.
Flexibility regarding work location and hours (offices in the United States and Canada, possibility of 100% remote work).
Recognition program in the form of gift cards or donations to charities.

Product Manager, Product Owner

Key skills