Salesforce Trainer
New York, United States of America
Full Time
2 hours ago
$75,000 - $85,000 USD
No H1B
Key skills
AISaaSSalesforceCommunication
About this role
Role Overview
**Responsibilities **
- Develop a comprehensive functional and technical understanding of the core solutions offered by the org, with a focus on their AI tools.
- Develop and deliver instructional content and live training events for implementation partners and internal resources focused on configuration.
- Develop and deliver customized training programs for end users and system administrators based on the unique needs of each client org.
- Review product documentation to determine gaps and create plan for external and internal facing documentation.
- Develop and maintain onboarding and certification programs for clients and partners.
- Assist in configuring, monitoring, and evolving an LMS.
Requirements
**Experience **
- Experience with Salesforce and demonstrated technical aptitude with Salesforce.
- Experience working with AI tools.
- Experience creating technical documentation and job aides.
- Experience delivering live training (virtual and/or in person).
- Excellent written, verbal, and oral communication with experience making presentations to major stakeholders.
- Experience in a customer-facing role, ideally with a SaaS product (or similarly complex product).
- Flexibility to travel with limited notice up to 25% of the time.
Preferred Qualifications:
- Strong Salesforce background and an interest in growing technical skills; SF credentials not required but a plus.
Benefits
- Work Model – Hybrid
- Employment Type
- Full-time
- Salary
- The estimated base salary range for this role is $75,000-85,000. You will also be offered a bonus and benefits.
- Decision Foundry is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.