Senior Relationship Manager

Role Overview

• Be the Main Point of Entry to personalized, quality services across the Luminor Group
• Actively use all possibilities in the market in order to acquire new customers or expand cooperation with existing
• Be ultimately responsible for total customer profitability, risks and the overall relationship between the bank and customer
• Know your customer and ensure a customer’s long-term value creation through a partnership, by examining value drivers
• Manage and develop the customer team and the use of relevant specialists in Luminor to meet customers needs and provide best banking solutions
• Represent and defend customers in internal decision making bodies like credit committee, customer risk committee etc.

Requirements

• A university degree in Economics, Business Management, Finance, or Banking
• Strong professional knowledge of credit products and solid skills in financial analysis
• Experience in a similar role — especially within corporate banking — is an advantage
• A proven track record of delivering consistent, high‑quality sales and performance results
• A growth‑oriented mindset and commitment to continuous development
• Flexibility, adaptability, and openness to change in a dynamic environment
• Excellent cooperation and communication skills, with the ability to build trusted relationships
• A strong sense of ownership and accountability in driving results
• Fluent Estonian and English is required in spoken and written communication due to working on the Estonian market and on Pan-Baltic level

Benefits

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
• Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored
• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
• Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc.
• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor