Provide dedicated account management support in several areas, including issue resolution, financial performance, adherence to contract terms and solution design and pricing
Handle customer expectations and provide recommendations for strategic initiatives
Handle the contracts for assigned accounts as well as all account-driven activities
Develop short-term and long-range plans and goals for the organization
Ensure attainment of annual profit, efficiency, and quality goals at each client engagement
Direct capital expenditure and asset deployment activities
Inspire and ensure a Lean culture

4 years of relevant experience
Confirmed logistics or supply chain management experience
Superior knowledge of the supply chain vertical
Project management experience
Bachelor’s degree in a related field or equivalent work or military experience (if available)

Program Manager

Key skills