Act as the initial point of contact for clients, carriers, and others on the Client Service Team.
Guiding and mentoring Benefit Analysts throughout the process.
Keeping clients in compliance with required documentation and reporting.
Analyzing utilization reports and claims data.
Explaining client needs and recommendations.
Preparing and reviewing RFPs for marketing coverage.
Collaborating with carrier representatives for smooth implementation.
Conducting employee open enrollment meetings.

Employee Benefits Client Manager – Large Group

Key skills