About this role
Role Overview
- Supporting a designated client portfolio
- Acting as the first point of contact for clients
- Building strong relationships with clients
- Supporting clients with queries as they arise
Requirements
- Insurance Industry experience is essential for this role
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
- Confidence to work with clients both on the phone as well as by email, so experience in customer service is important too
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be
Benefits
- Holiday entitlement of 26 days plus bank holidays, increasing with length of service
- Opportunity to progress your career across the entire Everywhen family
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group