Leading all community efforts.
Full ownership of Softr’s primary community channels and communication.
Actively manage day-to-day for all community channels (Slack group, Twitter, etc).
Monitor, track, and report on feedback from social and online reviews.
Create and run community initiatives such as events, workshops, and Q&As.
Create and run new and existing programs such as Ambassador, Expert, Influencer programs.
Be the face of Softr’s community, engage and contribute to discussions on social media.
Propose and experiment with new initiatives for B2C & B2B customers.
Work closely with product and marketing teams to share insights and feedback.

Experienced Community Manager that worked with a SaaS product. You bring 3+ years of experience in a Community Management or Customer Success role, ideally from a successful startup or scale-up.
Passion for no-code and automation.
Excellent written and verbal communication skills.
Love for solving problems.
You care deeply about users.
Urgency is your mindset.

Competitive salary and equity options.
Fully remote and flexible work schedule.
High ownership, zero bureaucracy.
Annual company retreat and team gatherings.
Opportunity to build up sales motion from the ground up and have an outsized impact on the company’s trajectory.
Work directly with the founders and leadership team.
Our customers love Softr (1M+ users and growing)! A daily dose of customer love and positive feedback that rewards your work.
Backed by the best
we are well-resourced, profitable, and backed by best investors, like FirstMark Capital and the world’s best angel investors.

Community Lead

Key skills