lead on providing administrative support to the Fire Control Room
maintain a working knowledge of all areas supported by the Business Support Team
liaise with staff and senior leaders across the Fire and Rescue Service
ensure non-emergency calls are answered promptly and enquiries are handled efficiently and professionally

good working knowledge of Microsoft Office, including Teams and SharePoint
strong communication skills and confidence when dealing with colleagues and members of the public
positive, can-do attitude and a genuine desire to learn and develop

up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day

Senior Administrator – Redeployment

Key skills