Senior Site Reliability Engineer

Role Overview

• Own the Platform: Design, build, and maintain Pantomath's cloud infrastructure on AWS (EC2, EKS, IAM, ALB, RDS, S3) using Infrastructure as Code principles (Terraform, CDK).
• Architect and evolve CI/CD pipelines (GitHub Actions, NX) that enable development teams to ship with speed, confidence, and consistency.
• Lead the incident response lifecycle — own runbooks, drive resolution, and conduct blameless postmortems that harden the platform for the future.
• Manage BAU operations including backups, credential rotation, log retention, and system administration with operational discipline.
• Engineer for Reliability and Security: Apply zero trust and least privilege design patterns to authorization, authentication, networking, and runtime threat detection across the platform.
• Partner with leadership to maintain SOC2-compliant infrastructure practices and proactively close security gaps before they become incidents.
• Implement and manage robust observability tooling (Datadog, CloudWatch, Prometheus) — define standards for logging, metrics, and alerting that give every team real-time platform visibility.
• Support agent observability for connector services central to Pantomath's autonomous remediation engine.
• Drive Efficiency and Scale: Establish cost dashboards, conduct bi-weekly reviews, and implement right-sizing, idle shutdown, and shared infrastructure patterns that meaningfully reduce cloud spend.
• Lead migration to shared ALB patterns and optimize EKS autoscaling to support rapid customer and product growth.
• Contribute to multi-region readiness strategy and proactively address AWS service limits and scalability bottlenecks before they impact customers.
• Reduce friction for developers — automate manual provisioning, clean up IaC repositories, and streamline dev and staging environments so engineers can move fast.
• Shape the Engineering Culture: Champion DevOps and SRE best practices within an Agile/Scrum framework across multiple engineering pods.
• Drive the infrastructure roadmap and platform strategy in close partnership with the VP of Engineering and company leadership.
• Contribute to system architecture discussions and mentor engineers across the organization on reliability and operational excellence.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.
• 5+ years of experience in Site Reliability, Platform Engineering, DevOps, or Cloud Engineering — ideally in a high-growth startup environment.
• Demonstrated track record of owning platform initiatives end-to-end, from design through production operation.
• Proven experience operating within an Agile/Scrum development methodology.
• Deep AWS expertise across core services (EC2, EKS, IAM, ALB, RDS, S3) and strong hands-on experience with Terraform or comparable IaC tools.
• Solid CI/CD knowledge, preferably with GitHub Actions, and the ability to build pipelines that accelerate engineering without sacrificing safety.
• Proficiency with observability tooling (Datadog, Prometheus, CloudWatch) and the judgment to define meaningful alerting standards across a distributed platform.
• Strong command of security best practices — least privilege, secret management, zero trust networking, and runtime threat detection.
• Proficiency in at least one scripting language (Python, Bash) for automation, tooling, and infrastructure management.
• Proficient in leveraging AI coding assistants and committed to evolving SDLC workflows to maximize the impact of AI-driven development.
• Excellent problem-solving, communication, and cross-functional collaboration skills.

Tech Stack

• AWS
• Cloud
• EC2
• Prometheus
• Python
• SDLC
• Terraform

Benefits

• Equal Opportunity Employer
• Reasonable accommodations offered