Leading the Trading Operations strategy to uplift commercial performance, EBITDA margin, and operational efficiency.
Driving data ‑ led decision making, ensuring insight, KPIs and reporting inform business actions.
Overseeing the Quality Assurance function to ensure consistent, compliant trading behaviours.
Identifying inefficiencies and delivering continuous improvement across trading processes.
Partnering with senior stakeholders across Retail, Broking, Operations, Compliance, L&D and Integration.
Providing leadership, coaching and development to a remote team.
Supporting acquisitions through MI review, risk assessment, and integration planning.
Contributing to SLT priorities as a key advisor to the Retail Trading Operations Director.

Demonstrable experience in a broking or trading ‑ focused insurance environment
Strong people leadership skills, with experience managing remote teams
Excellent Excel skills, including handling, analysing and interpreting complex data
Proven ability to influence stakeholders at all levels, including senior leaders
Strong operational awareness and the ability to drive measurable improvements
Experience using Acturis (nice to have)
Familiarity with Power BI or other analytics tools (nice to have)

Competitive salary with an annual pay review and bonus scheme
27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) plus bank holidays
Auto enrolment into our excellent pension scheme (5% employer matched contribution)
Flex-benefits
A range of flexible benefits to choose from, that are most important to you
Group Life Assurance cover
3 months Maternity, Paternity & Adoption leave all fully paid
Professional qualification study support relevant to your role and career
Perks at work
amazing discounts on cinema tickets, meals out, luxury items etc.
Holiday purchase scheme
up to 5 days annually

Senior Trading Operations Manager

Key skills