Campaign Operations Manager

Role Overview

• Monitor and manage incoming client campaign requests in ClickUp, ensuring tasks are properly categorized, prioritized, and assigned to the correct internal teams (ad ops, email ops, design).
• Confirm receipt of all required campaign materials within two business days and proactively follow up on missing assets.
• Audit all incoming campaign assets for completeness before handing them off to the activation team.
• Perform QA on ad creatives, paid social previews, landing pages, and email templates before anything is shared with clients.
• Coordinate asset creation requests with the internal design team and manage the review and approval cycle end-to-end.
• Schedule and assign campaign setup tasks to ad operations and email operations teams based on campaign scope and team capacity.
• Manage existing ClickUp workflows and templates, identifying gaps or inefficiencies when they arise.
• Submit dashboard requests to the engineering team by completing campaign blueprint documentation, including naming conventions, target audience, and channels, ensuring dashboards are delivered within 10 business days of campaign go-live.
• Serve as a primary point of contact for clients regarding campaign status, timeline updates, and approval requests through email, Slack, or Teams.
• Participate in client calls when needed to capture action items and ensure tasks move quickly into internal workflows.
• Communicate proactively about go-live timelines, mid-campaign updates, and any blockers.
• Facilitate ad-hoc client reporting requests by routing them to the ad operations team.
• Ensure standard campaign dashboards are prepared and delivered to clients according to established service level agreements.

Requirements

• 3+ years of experience in marketing operations, campaign management, digital advertising coordination, or a similar operations-focused role.
• Hands-on experience with ClickUp or comparable project management tools such as Asana or Monday.
• Experience working in media, publishing, or digital advertising environments is a strong plus.
• Strong quality assurance instincts and attention to detail when reviewing campaign assets and deliverables.
• Familiarity with AI-enabled workflow tools such as Gemini, ClickUp AI, or similar automation solutions, along with a willingness to continue learning.
• Clear and professional written communication skills for asynchronous client interaction.
• High level of self-sufficiency and proactive problem identification.
• Strong organizational abilities and accountability in managing multiple campaign workflows.
• Comfortable working with collaboration and productivity tools including Google Drive, Microsoft Teams, and Slack.
• Ability to work autonomously and take ownership of operational outcomes.

Benefits

• Final compensation is set after evaluating experience and location.