Senior Product Manager – Communications

Role Overview

• You take full ownership of initiatives from discovery through delivery and post-launch impact tracking.
• You hold yourself accountable to results — ROI, ARR, adoption and customer outcomes — not just delivery.
• You proactively communicate challenges, risks and performance, ensuring clarity and consistent messaging.
• You follow through — ensuring initiatives reach their intended outcome, not just completion.
• You define the product direction for your area, shaping the long-range roadmap, key bets and how we win in the market.
• You recognise the broader system impact of your work and engage other teams early to align dependencies and avoid surprises.
• You manage and drive initiatives that span multiple squads, functions, or geographies.
• You think commercially: ROI and ARR impact are core lenses alongside customer outcomes in every roadmap decision.
• You are a clear communicator — your documents, pitches and status updates are precise, structured, and insightful.
• You actively mentor junior PMs — offering feedback, asking where they need help, and stepping in when you can provide support.

Requirements

• 5+ years of Product Management experience with proven track record of successful product launches⁠
• Experience leading product strategy and driving significant business outcomes
• Track record of managing senior stakeholders and cross-functional teams⁠
• Experience setting and tracking key metrics/outcomes for commercial success⁠
• Strong analytical skills with ability to distill complex information into clear, actionable insights⁠
• Technical Competencies: Adept with tools like Jira and Looker⁠
• Deep Understanding of agile methodologies and product development frameworks⁠
• Highly experienced at conducting Data analysis and usage optimization expertise⁠
• Prior Experience in hair and beauty industry, consumer products, or mobile products⁠
• Prior supplier/vendor selection and relationship management experience

Benefits

• Your wellbeing is important to us
• we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.
• As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.
• We help you travel by providing a bike to work scheme as well as tax saver transport tickets.
• We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.
• We care for your family and provide Enhanced Maternity and Paternity Benefits.
• We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.
• Moving house? Phorest employees get 3 moving days.