Lead the development and rollout of communication plans for new products and enhancements.
Own the setup and management of in-app walkthroughs, pop-ups, and NPS surveys using Pendo.
Build interactive demos in Walnut to showcase the platform's capabilities.
Maintain and distribute a library of high-quality collateral, including brochures, battlecards, and product stats.
Manage the Zendesk Knowledge Base and release notes process.
Partner closely with Product Managers and Relationship Managers to ensure internal teams are fully enabled and aligned on the "why" behind every update.
Use knowledge of the Fintech and Alts industries for website updates, white papers, and other marketing content.

Bachelor's degree in marketing, business, or a related field; MBA preferred.
3–5 years of experience in Product Marketing within Fintech or Financial Services.
Knowledge of the Alternative Investments landscape is a significant advantage.
Proven ability to build strong, collaborative relationships with Product, Relationship Management, and Sales teams to ensure seamless internal alignment and execution.
Proficiency in Pendo, Walnut, and Zendesk is required.
Highly knowledgeable in using HubSpot, Salesforce, and HighSpot to manage leads and enablement content.
A straightforward, effective communicator who can turn technical product specs into clear, benefit-driven copy.
An AI-first mindset.

Product Marketing Manager

Key skills