Lead the discovery, configuration, and documentation of third-party integrations (access control, accounting, wellness, productivity, and more).
Serve as the technical point of contact during client-facing integration.
Build repeatable processes, documentation, and technical checklists for internal and client use.
Stay current on Cove’s product updates and partner system changes to anticipate integration challenges.
Collaborate with Product Managers and Engineers to ensure smooth handoffs and technical alignment.
Reduce dependency on Product Managers for implementation-related technical support.
Contribute to the overall implementation strategy and help scale Cove’s integration capabilities.

3–6 years of experience in technical implementation, solutions engineering, or SaaS systems integration (PropTech experience a plus)
Strong technical skills: familiarity with APIs, system integrations, and enterprise SaaS platforms such as accounting, access control, or workplace applications
Familiarity with Canva/Adobe (preferred)
Experience leading technical client meetings and explaining complex topics in simple terms
Proven ability to create documentation and establish repeatable workflows
Strong project management and organizational skills
Collaborative mindset, comfortable working with product, engineering, and client-facing teams
Strong verbal and written communication skills.

Technical Implementation Manager

Key skills