You provide customers and account managers with individual, professional, and timely support.
You participate in customer calls and prepare quality reports to continuously strengthen our relationships.
You proactively inform customers, e.g. with price overviews or information letters.
You process and follow up on quotes according to account manager instructions.
You provide information on order status, backorders, and alternative products.
You work closely with Pricing, Tender & Contract, and Marketing.
You respond to inquiries in a timely and professional manner.
You actively contribute to the achievement of our KPI targets.

Thorough onboarding by experienced colleagues
Flexible working arrangements for productive, individual solutions
A look behind the scenes – get to know your team and responsibilities on site
Modern workplace – designed according to our employees' preferences
Training opportunities such as LinkedIn Learning, language courses & internal training
Fresh fruit & unlimited coffee – for your energy boost during the day

Inside Sales, Customer Service Representative

Key skills