Key skills
Communication
About this role
Role Overview
- Assist our customers with their queries
- via email or phone;
- Process customers' data and update the information in our database;
- Follow communication procedures, guidelines and policies.
Requirements
- Fluent English
- Additional language is considered as advantage
- Attention to details
- Basic computer skills
- Communication skills
- Willingness to work in a fast-paced team environment.
Benefits
- Flexible Working Policy with a combination of remote and office working
- Multisport Cards
- 22 Annual Leave Days for all employees plus additional days with length of service
- Lifework days: ½ day each quarter to get your life work done
- Additional Health Insurance including dental and vision care
- Team Buildings & Parties
- Life Insurance
- Refer a Friend Bonus
- Discounts across various stores, theatres, restaurants
- Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
- CluneTech Life – corporate wellness program
- Monthly Food Vouchers
- Mobile Plan with Free Calls & Internet
- Company Paid Trainings & Learning Accounts
- #OneTeam Awards and Annual Employee of the Year Awards
- Milestone Recognition Program
- Free Sports: Football, Tennis, Volleyball
- Employee Assistance Program
- Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!
- Compassionate Leave: up to 4 weeks paid leave for the loss of a loved one
- Compassionate Leave for pets: up to 2 days
- 5 days company-paid Miscarriage / Pregnancy Loss Leave (applicable for partner also)