Support prospective Tier-3 clients throughout the pre-sales journey.
Engage with clients via chat and calls to understand their business context, transaction monitoring and anti-fraud needs.
Collect, clarify, and validate business and technical requirements to ensure alignment between client expectations and Sumsub’s solution.
Occasionally deliver product demos to help clients understand relevant use cases, capabilities, and value of the platform.
Support clients during testing and evaluation phases by helping them understand system behavior, configuration options, and expected outcomes.
Explain integration approaches, requirements, and workflows, and ensure a smooth handover to Solution Architects for technical implementation.
Act as a trusted point of contact during the decision-making phase.

Familiarity with AML and financial crime prevention concepts, including transaction monitoring, crypto compliance and Travel Rule requirements.
Comfortable engaging in pre-sales technical discussions, including reviewing APIs, supporting testing and evaluation phases, and collaborating with client technical teams prior to implementation handover.
Strong communication and presentation skills, with the ability to clearly explain technical and regulatory topics to both technical and non-technical stakeholders.
Gather, validate, and document business and technical requirements using a standardized requirements template.
Confident managing multiple prospects in parallel in a fast-paced, high-volume environment.
Pragmatic and solution-oriented mindset, with a strong focus on scalability, efficiency, and progressing opportunities toward closure.

Remote-first, trust-based culture. Work from the place that works best for you.
True flexibility. We do not fix you to a 9-to-5 schedule.
Extra time off. Your birthday is a holiday here.
10 personal days each year, seven sick days without paperwork.
Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone.
Fair and transparent pay, benchmarked to the market.
Truly global. We work across continents and time zones.
Clear goals, open feedback and personal development plans.
Team offsites. Trips are fully covered.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design. We keep things human, open and kind.

Transaction Monitoring Pre-Sales Manager – LatAm

Key skills