Evaluate and enhance the efficiency, effectiveness, and quality of work flow, and lead performance improvement efforts to identify opportunities for improvement and to implement best practice solutions.
Manage supervisory level personnel and care coordination staff, as well as hiring and ongoing training of the care coordination team.
Interact, facilitate, and establish partnerships and collaborations with internal and external stakeholder.
Develop and maintain reporting mechanisms to allow for tracking, trending, and monitoring of initiatives and outcomes.
Facilitate gathering, analyze, and present data to comply with reporting requirements.
Ensure compliance with federal, state, and agency policies, procedures, and standards through documentation review, clinical outcomes analysis, and staff education.

Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; OR, Masters in Social Work with an active unrestricted license.
5 years
Supervisory experience required
3 years
Experience providing care coordination to persons receiving long-term care and/or home and community based services required
Analytical and decision making abilities.
Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
Excellent oral and written communication skills
Good interpersonal skills and teamwork ethic
Be self-motivated and capable of working independently
Be organized, reliable, and able to manage multiple tasks with exceptional work ethic.
Ability to lead, train, motivate, delegate, follow-up, resolve and overcome obstacles to meet aggressive time tables.

90% day travel required
Valid driver's license required
Various immunizations &/or associated medical tests may be required for this position

Care Coordinator Manager

Key skills