About this role

Keep a daily eye on site uptime, coordinate game updates, and report technical bugs to the dev team.
Assist the Support team by investigating complex tickets, user complaints, payment issues, or technical glitches that need a deeper look.
Help with KYC/AML checks and use our tools to spot fraud, bots, or suspicious betting patterns & investigate player behaviour.
Act as the daily contact for game providers and payment services, tech vendors and other 3rd parties to ensure everything runs smoothly.
Ensure the 'unboxing' experience stays relevant to what players actually want.

You're a CS gamer with a deep understanding of skin rarity, wear levels (floats), pattern indexes, and the 'investor' side of the Steam ecosystem.
You follow the Pro Circuit.
You understand how a Major win or a player's signature can shift the market overnight.
1–2 years in iGaming, fintech, or gaming operations is a plus but not mandatory.

Operations Executive

Key skills